My dollar values are not reading (showing up) on my donor card submissions.

  • AIGL
    Asked on March 1, 2016 at 5:00 PM

    My dollar values are not reading (showing up) on my donor card submissions. I selected all the logical buttons to activate (turn on) Still not working

  • jonathan
    Replied on March 1, 2016 at 6:54 PM

    I was able to see the existing problem on your form http://www.jotform.us/form/60596406830155

    My dollar values are not reading (showing up) on my donor card submissions Screenshot 40

    But I could not reproduce it yet when I did a test submission of my own.

    My dollar values are not reading (showing up) on my donor card submissions Screenshot 51

     

    I checked the form and test submit with empty Pledge amount, but I could not submit because it is a *Required data

    My dollar values are not reading (showing up) on my donor card submissions Screenshot 62

     

    Is your form embedded on a website? Can you share to us the URL of your website where the form was used if it was embedded.

    So far I can only test using the form URL http://www.jotform.us/form/60596406830155 and there is no problem with it.

    We will wait for your response.