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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the submission email?

    Asked by ivybphotography on March 01, 2016 at 05:14 PM

    When my client submitted their form from the link I gave them to fill it out, it came back on my end to say "I have read and understand the terms of this portrait contract with Ivy B Photography", but when I open the submissions here on your site it says "I have read and understand the terms of this portrait contract with Bonnie Iris Photography". I'm not sure what's going on but I want to make sure it says Ivy B Photography and not Bonnie Iris Photography. Help?

     

    Ivy B

    Page URL:
    https://www.jotform.com/submissions/60416040031133

    submission email email how how can i
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    JotForm Support

    Answered by BDAVID on March 01, 2016 at 07:06 PM

    In your email notification it shows different because it is a plane you have put: 

    The real text in the field is another, you may change it by going into the edit mode of your form, and double clicking on the field:

    And if you want that field to appear in your notification instead of the plane text, simply delete your notification and create a new one after you change the text in the field: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if you need more help.