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    Redirect users to new form even when they go to old url

    Asked by intlstds_services on March 01, 2016 at 07:03 PM

    I have 2 almost identical forms.

    But the URL of the old form is distributed to all users.


    I want them to get redirected to new form instead of filling out the old one.


    Any tips?

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    JotForm Support

    Answered by ashwin_d on March 02, 2016 at 01:16 AM

    Hello intlstds_services,

    Well it is not possible to redirect users to another form unless the submit button of form is clicked. But with a little workaround, it is possible to achieve your requirement. Here are the steps you should follow:

    #1. Since you do not want your users to fill the old form, I would suggest you to hide all the form field of old form. The following guide should help you how to hide form fields using form collapse field:  http://www.jotform.com/help/297-Show-or-Hide-multiple-fields-at-once-using-form-collapse-tool 

    #2. Grab the direct URL of your second/new form.

    #3. Add "Iframe Embed" widget in your old form and add the URL of your new form.

    Now even if users go to old or new form, they will only see and submit the new form only.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!