What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto Adjust Header For Mobile

    Asked by KeyshaunSmith on March 01, 2016 at 09:02 PM

    Content auto-re-sizes for mobile but header image is cut off. How do I go about fixing this? I'm assuming some custom CSS I just don't know what that would be, thanks! 

    Page URL:
    https://form.jotform.com/60494732099161

    Mobile adjust content thanks cut
  • Profile Image
    JotForm Support

    Answered by beril on March 02, 2016 at 04:43 AM

    I've tested your form on my phone. I am able to reproduce the same issue that you're having.

     

    Can you add the CSS code below from designer?

    @media screen and (max-width: 480px), screen and (max-device-width: 768px) and (orientation: portrait), screen and (max-device-width: 415px) and (orientation: landscape){

      

    .form-all:before {

     

    background-size: 95% auto;

     

    background-position: center;

     

    }

     

    }

    At that time, it will work properly.

    If you have any question or issues, feel free to contact us. We will be glad to assist you.

  • Profile Image

    Answered by KeyshaunSmith on March 02, 2016 at 09:09 AM

    Worked PERFECTLY, thanks so much! 

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    JotForm Support

    Answered by beril on March 02, 2016 at 10:23 AM

    You're most welcome. We are glad to hear that the issue has been resolved for you.

    If you need any additional assistance, please do not hesitate contacting us. We will be happy to assist.