What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Your forms are not appearing in our website online as they should. Everything is moved around

    Asked by fsboa on February 22, 2012 at 06:36 PM

    Here is the link online where the form sits and if you look at the form on your website it looks completely different

    http://myfsboa.com/forms/ols3feb.htm

     

    Page URL:
    http://myfsboa.com/forms/ols3feb.htm

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    Answered by fxr on February 22, 2012 at 06:42 PM

    Can you please try updating your embed code to :

    <script type="text/javascript" src="https://www.jotform.com/jsform/20524150540"></script>

     

    Let us know if that helps or not.

     

    Thanks. 

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    Answered by fsboa on February 22, 2012 at 06:46 PM

    I tried that and nothing changed

    Thanks

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    Answered by fxr on February 22, 2012 at 06:50 PM

    Is the form here displaying properly? 

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    Answered by fsboa on February 22, 2012 at 06:53 PM

    Yes it is. When I test it from your website it shows good. It's when I embed it and pull it up online is where it's bad. I never had that problem before.

    Thanks

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    Answered by fxr on February 22, 2012 at 06:56 PM

    The form does seem to be showing properly here in the UK on your website:

     

    It does appear to be some localised caching issue. Is it possible for you test if it shows OK on another web browser?

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    Answered by fsboa on February 22, 2012 at 07:02 PM

    No, No, if you look at that screen shot its different from whats on your server

    Thanks

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    JotForm Support

    Answered by Mike_T on February 22, 2012 at 07:39 PM

    Please try to use an iFrame embedding option instead of Javascript based embedding method.

    If that does not help, please let us know.

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    Answered by fsboa on February 22, 2012 at 07:47 PM

    That doesn't help. I'm using dreamweaver it that matters. Like I said though, I never had this issue with your forms before

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    Answered by fsboa on February 22, 2012 at 08:06 PM

    When I try the web page in a browser in dreamweaver the forms com up correctly, then when I ftp the page to the web, the form is all moved around. Does that make any sense ??

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    Answered by fxr on February 23, 2012 at 04:35 AM

    I see you are now embedding the forms full source code, has that helped at all?

    Do you want any help centering the form on your webpage?

    Also I notice you are making use of a secure form URL, please note 'Free' accounts limited to 10 SSL submissions per month. 

    http://www.jotform.com/pricing/

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    Answered by fsboa on February 29, 2012 at 09:42 PM

    We wanted to become a paid member but i'm a little afraid. We have a very time senitive business and i can't afford the forms to go down like they have been, but we'll see

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    JotForm Support

    Answered by seyhuns on March 01, 2012 at 03:43 AM

    Hello,

    Try to add this CSS code to your template.

    .form-all {
        marginauto;
    }
    Thank you.