What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Apologies for the inconvenience. I see you already have 2 other threads with the same concern. Here are their links:
I would be best to post your replies of follow up questions regarding this issue on this link: http://www.jotform.com/answers/784957. That should help us better assist you and focus on on one thread only. We will wait for your response there. Thank you for your understanding.