Clone forms is not working

  • CWSCA
    Asked on March 2, 2016 at 7:17 AM

    Can you please check why?

  • Charlie
    Replied on March 2, 2016 at 9:41 AM

    I was able to clone one of your forms without any problems. I also tried cloning my forms in my own account. But I was not able to get any problems.

    May we know what form you are trying to clone? Is it a form in your account or from a different user? Users can change the privacy of their forms when it comes to cloning.

    You can prevent other users to clone your forms by enabling this part of the account settings.

    Clone forms is not working Image 1 Screenshot 20

     

    We'll wait for your response.

  • CWSCA
    Replied on March 3, 2016 at 6:45 AM
    Hi Charlie,
    All forms were moved from ddivakar account to cwsca.I can do it ddivakar
    but not cwsca(any forms).
    Can you advise?
    Thanks
    Dinesh
    ...
  • Ashwin JotForm Support
    Replied on March 3, 2016 at 8:37 AM

    Hello Dinesh,

    Please let me know the form URL which you want to clone in your account and we will take a look.

    I was able to clone one of my own form in your account successfully. Please check the screenshot below:

    Clone forms is not working Image 1 Screenshot 20

     

    We will wait for your response.

    Thank you!

  • CWSCA
    Replied on March 3, 2016 at 9:45 PM
    Thanks.
    It is working the way you have mentioned it.In the past I used to use the
    Clone button under More and it worked - not now.Hence I asked.
    Thanks for showing another way around.
    Cheers
    Dinesh
    ...
  • Ashwin JotForm Support
    Replied on March 4, 2016 at 1:14 AM

    Hello Dinesh,

    You are welcome. I am glad to know that you were able to clone forms.

    Please be noted that the "Clone Form" button which you have under More will clone the form in your own account. 

    Thank you!