What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Clone forms is not working

    Asked by CWSCA on March 02, 2016 at 07:17 AM

    Can you please check why?

    clone forms check
  • Profile Image
    JotForm Support

    Answered by Charlie on March 02, 2016 at 09:41 AM

    I was able to clone one of your forms without any problems. I also tried cloning my forms in my own account. But I was not able to get any problems.

    May we know what form you are trying to clone? Is it a form in your account or from a different user? Users can change the privacy of their forms when it comes to cloning.

    You can prevent other users to clone your forms by enabling this part of the account settings.

     

    We'll wait for your response.

  • Profile Image

    Answered by CWSCA on March 03, 2016 at 06:45 AM
    Hi Charlie,
    All forms were moved from ddivakar account to cwsca.I can do it ddivakar
    but not cwsca(any forms).
    Can you advise?
    Thanks
    Dinesh
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 03, 2016 at 08:37 AM

    Hello Dinesh,

    Please let me know the form URL which you want to clone in your account and we will take a look.

    I was able to clone one of my own form in your account successfully. Please check the screenshot below:

     

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by CWSCA on March 03, 2016 at 09:45 PM
    Thanks.
    It is working the way you have mentioned it.In the past I used to use the
    Clone button under More and it worked - not now.Hence I asked.
    Thanks for showing another way around.
    Cheers
    Dinesh
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 04, 2016 at 01:14 AM

    Hello Dinesh,

    You are welcome. I am glad to know that you were able to clone forms.

    Please be noted that the "Clone Form" button which you have under More will clone the form in your own account. 

    Thank you!