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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    OEmbed Wordpress plugin does not load widgets when using form.jotform.com subdomain

    Asked by veshman on March 02, 2016 at 10:43 AM

    Hi, unfortunately, this problem has re-surfaced.... The problem is occurring with all 3 of my browsers:

    Safari

    Firefox

    Chrome

    The Ad-blocker on Safari is disabled. The other browsers don't have blockers. I also disabled network monitoring filters but still no success

     

    Please note that this is occurring when I use the Wordpress embedding code

    -- [embed]https://form.jotform.com/form/52859300922961[/embed] --

    for this WP page:

    https://optimalchicago.com/ohc-health-intake-test/

     

    It *does* work with View Form URL https://www.jotform.com/veshman/OHC-intake

     

    Thanks for the help!

     

    Bhavesh

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    JotForm Support

    Answered by Welvin on March 02, 2016 at 10:47 AM

    It's an issue with our oEmbed plugin. I just tried this on my website and I'm getting the same error below:

    I have now forwarded this to our developers. We will let you know here as soon as this gets fixed. For now, please use our Embed Form plugin: https://wordpress.org/plugins/embed-form/ or embed your form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

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    Answered by veshman on March 02, 2016 at 10:50 AM

    Thanks Welvin, much appreciated! I'll wait for your update and try your solution if I need it sooner than the developers can fix it

     

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    Answered by veshman on March 02, 2016 at 11:07 AM

    What is the difference between the "embed" plugin and the "oEmbed" plug in?

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    Answered by veshman on March 02, 2016 at 11:46 AM

    No luck with the plug-ins unfortunately...

     

    The JotForm Embed plug in does pull up a list of forms when clicking on the pencil icon, and I can select a form, but when I press the "Select" button, nothing happens. The button changes to gray and back so it seems to be getting the click, but no form is inserted.

     

    I then tried the JotForm oEmbed plug in, which worked in the Pages section, but it doesn't work in the Approveme pages (this seems to be their own page type)

     

    Thanks

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    JotForm Support

    Answered by david on March 02, 2016 at 02:31 PM

    oEmbed is done using a URL without having to directly parse the resource.  For example, the oEmbed code would be the code you used:

    [embed]https://form.jotform.com/form/52859300922961[/embed]

    Whereas directly embedding the form would actually add and load the form from the page:

    <script type="text/javascript" src="https://form.jotform.com/jsform/52859300922961"></script>
     
    A slight difference in the way the content is added and served.
     
    If you are using a wordpress.com site, the wordpress.org plugin likely will not work.  We will let you know via this thread as soon as the widget is fixed when using the oEmbed plugin.