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  • Profile Image

    Not sure if I've encountered a bug or have a fault with my logic rules at the moment.

    Asked by marklane on March 02, 2016 at 12:12 PM

    I'm currently having a problem in a form I've created where:

    If you answer yes (that you have children), when you answer yes to has this child been baptized a section called "baptism info" should be displayed. If you answer anything other than yes the "baptism info" should not be displayed. 

    My problem is that no matter what I answer the "baptism info" is not displayed. 

    Please let me know if I'm doing something wrong. Thanks for your help. 

    Page URL:
    https://form.jotform.com/60384042233143

    OR a problem style size font
  • Profile Image
    JotForm Support

    Answered by david on March 02, 2016 at 03:17 PM

    I believe the conditions you had to hide the fields were conflicting with the conditions to show them.  If you create a condition to show a field, it is hidden automatically until the condition is met.  There is no need to create a converse condition to hide the field.

    Remove the two hide conditions and keep these two:

    The form should then function as you would like.  Here is my test copy with the changes made:

    https://form.jotform.com/60616166230953

    You can clone it to your own account if you would like:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL