What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Not receiving auto email

    Asked by hughdal on March 02, 2016 at 12:45 PM
  • Profile Image

    Answered by Ben on March 02, 2016 at 03:49 PM

    Please do let us know what is the form on which you are not receiving your email autoresponder from and we would be happy to look into it.

    It will also be good if you can tell us if the the same only went to some people or if it was not delivered to all of them.

    In case the issue is with the email notification (email sent to you) that is sent to you automatically when the form is submitted, do let us know as well.