When providing PayPal API credentials, the message says that they are incorrect.

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    Asked on March 02, 2016 at 12:51 PM

    I am trying to integrate my API credentials but it says my login credentials are incorrect. i called paypal to verify the credentials and they are ok

    What can i do to rectify this?

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    Answered on March 02, 2016 at 04:01 PM

    Can you please tell us what is the form where the issue is happening? That will allow us to properly see and inspect the issue.

    Also, to rule out any temporary issues, do check the same again and let us know if it is still giving you the same error.

    Thank you.

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    Answered on March 02, 2016 at 04:20 PM

    It's the AACS Membership Form

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    Answered on March 02, 2016 at 06:15 PM

    I checked your form and I see that it is working fine, I submitted it and I was redirected to the PayPal payment page. 

    Seems like it is working fine now, I also noticed that you are using your email address to integrate your form, I assume that you got the error message when tried to integrate your form with PayPal Pro. Could you share us a screenshot about the error please? 

    This guide will help you to upload your image: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    And please, check again your API credentials, you should be able to integrate your form without any problem.