What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I have access to my account?

    Asked by Humberto Amador on March 02, 2016 at 01:33 PM

    I used to have multiple forms but I had a problem with my credit card, and now I cant see any form, can you help me with that?






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    JotForm Support

    Answered by Kevin_G on March 02, 2016 at 04:43 PM

    I did check your account and I see that everything is OK.

    Your forms are working fine as well. Are you receiving a message when trying to log in? 

    Please, provide us more details, we will be glad to assist you.