What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why the submit button says "Please wait..." and the form is not beign submitted?

    Asked by commish1 on March 02, 2016 at 03:53 PM

    I've created and tested my form on your website and with the PayPal Sandbox.  No issues.  I moved the form over to my website and tested it.

    When I click on the Submit button it hangs and doesn't appear to be getting to the PayPal Gateway.

    The Submit button text changes to Please Wait...

    My site is a WordPress site.  Is there something I need to update due to that?


    Page URL:

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    Answered by commish1 on March 02, 2016 at 04:13 PM

    I've used the iframe solution and have also cleared cache.  Same results.

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    Answered by commish1 on March 02, 2016 at 04:38 PM

    It's now working with the embed option.

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    JotForm Support

    Answered by Kevin_G on March 02, 2016 at 06:29 PM

    Great to know that your form is working now.

    Do not hesitate to contact us anytime if you need assistance, we will be glad to help you.