Change Notification email from field to form name

  • royphotog
    Asked on March 2, 2016 at 3:58 PM

    When I receive the email notice that a form has been supported it shows the person's name in the from field and I would like the forms name. So if Donald trump filled out my business portrait order form I would receive that email from Donald trump, I want it to say Business Portrait order. Is there a way to make that happen. 

  • Boris
    Replied on March 2, 2016 at 6:11 PM

    Yes, the form can be set to use something else as the Sender Name. However, it can only take a value from an existing form field on your form.

    What I would recommend is that you add a new Text Box field to your form, and set its default value to your desired name of the form:

    Change Notification email from field to form name  Image 1 Screenshot 50

    You can make this field hidden, so that it does not confuse your users:

    Change Notification email from field to form name  Image 2 Screenshot 61

    Finally, you can edit the notification by going to Emails > Edit:

    Change Notification email from field to form name  Image 3 Screenshot 72

    Click on Reply to and recipient Settings, and then simply select the new field as the Sender Name of your email notification:

    Change Notification email from field to form name  Image 4 Screenshot 83

    Let us know if you run into any issues while setting it up, and we will be happy to help.

  • royphotog
    Replied on March 10, 2016 at 3:00 PM

    Sorrr for the late reply, but just wanted to say thanks for the detailed reply. This worked great. 

  • BJoanna
    Replied on March 10, 2016 at 4:01 PM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.