What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change Notification email from field to form name

    Asked by royphotog on March 02, 2016 at 03:58 PM

    When I receive the email notice that a form has been supported it shows the person's name in the from field and I would like the forms name. So if Donald trump filled out my business portrait order form I would receive that email from Donald trump, I want it to say Business Portrait order. Is there a way to make that happen. 

    name form name email change notification
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    JotForm Support

    Answered by Boris on March 02, 2016 at 06:11 PM

    Yes, the form can be set to use something else as the Sender Name. However, it can only take a value from an existing form field on your form.

    What I would recommend is that you add a new Text Box field to your form, and set its default value to your desired name of the form:

    You can make this field hidden, so that it does not confuse your users:

    Finally, you can edit the notification by going to Emails > Edit:

    Click on Reply to and recipient Settings, and then simply select the new field as the Sender Name of your email notification:

    Let us know if you run into any issues while setting it up, and we will be happy to help.

  • Profile Image

    Answered by royphotog on March 10, 2016 at 03:00 PM

    Sorrr for the late reply, but just wanted to say thanks for the detailed reply. This worked great. 

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    JotForm Support

    Answered by BJoanna on March 10, 2016 at 04:01 PM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.