What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Help! Unable to text in required fields in contract!

    Asked by BeautyMarkPhotography on March 02, 2016 at 05:05 PM

    Clients are unable to add text into the required fields to complete their contract. Is there something I can do to correct this? 

    Thank you!  

    Amanda Ford 

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    JotForm Support

    Answered by EltonCris on March 02, 2016 at 06:40 PM

    I'm not sure if I understand your question properly. You mean to say that users are unable to fill the required fields? If yes, I can't seem to reproduce the problem. Your form is working normally just fine as expected. I can fill all the fields in it.

    If this isn't what you mean, would you mind elaborating the issue further?

    Thanks!