- henrygreyAsked on March 02, 2016 at 08:29 PM
On my Online Order Form the submit button is not working. Once is being clicked is says please wait and doesn't work
- JotForm UI DeveloperberilAnswered on March 03, 2016 at 03:01 AM
I've tested your form. I am not able to reproduce the same issue that you are having. The form was submitted without any issue.
I think that issue occurs on your website. Could you please indicate the URL of your page? This will help us better analyze the problem.
Furthermore, this issue might be occurs due to conflict on your website. To fix that issue we generally suggest our users to re-embed form with IFrame method without <script> tag.
Can you re-embed your form as you see below?<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/31115362570344" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>If it doesn't solve your problem we would appreciate it if you could provide the URL of your website.We will wait for your response.