My page is loading slow, is the server down?

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    christopherortega
    Asked on March 02, 2016 at 10:32 PM

    please let me know when your servers are up again.  I have been waiting for over 10 minutes on each page load.  This has caused us huge delays for our work tomorrow.  We had hoped JotFrom would be a good alternative for some of our forms work, but this casts huge doubts on the reliability of your site.

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    Nik_C
    Answered on March 03, 2016 at 04:14 AM

    Hello,

    We currently do not experience any slowness or crashing on our site. You can check our up time on this link: http://jotformstatus.com/

    Is your form embedded in some website, could you provide a URL so we can test it?

    Also, please try to clear your browsers cache and try to load again.

    We'll wait for your response.

    Best regards.