What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My page is loading slow, is the server down?

    Asked by christopherortega on March 02, 2016 at 10:32 PM

    please let me know when your servers are up again.  I have been waiting for over 10 minutes on each page load.  This has caused us huge delays for our work tomorrow.  We had hoped JotFrom would be a good alternative for some of our forms work, but this casts huge doubts on the reliability of your site.

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    JotForm Support

    Answered by Nik_C on March 03, 2016 at 04:14 AM


    We currently do not experience any slowness or crashing on our site. You can check our up time on this link: http://jotformstatus.com/

    Is your form embedded in some website, could you provide a URL so we can test it?

    Also, please try to clear your browsers cache and try to load again.

    We'll wait for your response.

    Best regards.