What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long are form submissions kept on JotForm?

    Asked by Paul  on March 03, 2016 at 03:25 AM

    Does jotform always keep copies of form submissions?

    Does jotform remove copies of form submissions if an account is closed?

    Submissions JotForm closed keep
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    JotForm Support

    Answered by Boris on March 03, 2016 at 07:30 AM

    When a form is submitted, it sends all its data to our servers, where you can view it on the submissions page of your form. By default, all your form submissions reside on the submissions page of the form.

    You can delete your form submissions at any time, and such deleted submissions are removed from our servers.

    If you don't want us to keep the submissions in our database, you can use the Auto Delete Submissions app. This app will automatically delete submissions after they are made, so only the email notifications or any other integrations you may have set up on the form will be triggered, and submission is then removed.

    If you need any further clarifications, please let us know and we will be happy to help.