Sending automated email from the booking date

  • Profile Image
    andyreynolds
    Asked on March 03, 2016 at 03:36 AM

    On the booking form "Indian Cottage booking form" is there a way of send a per formatted email to the customer from the booking date?

    Kind regards

    Andrew 

  • Profile Image
    Jan
    Answered on March 03, 2016 at 07:41 AM

    You can set up an Autoresponder email so that once the form is completed, an email will be sent to the user. Please refer to this guide: Creating-a-Form-Autoresponder

    Related guide: Notification-Autoresponder-Email-Details

    If you have any questions, let us know. Thank you.

  • Profile Image
    andyreynolds
    Answered on March 03, 2016 at 08:45 AM
    Hi Jan,
    What i would like to do is setup and auto sender to run from the date of
    the reservation?
    Kind regards
    Andrew
    ...
  • Profile Image
    Jan
    Answered on March 03, 2016 at 11:01 AM

    Unfortunately, we don't have that kind of feature. Normally, the email alerts like the notification and autoresponder are sent immediately after the user completed the form. There is no option to delay or schedule it.

    Let us know if you have any questions. Thank you.

  • Profile Image
    andyreynolds
    Answered on March 03, 2016 at 11:45 AM
    Hi Jan,
    Thank you for the information..
    Cheers
    Andrew
    ...
  • Profile Image
    BJoanna
    Answered on March 03, 2016 at 12:40 PM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.