What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I access any submissions that have been deleted

    Asked by fredebali3 on March 03, 2016 at 10:17 AM
    Submissions how how can i
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    JotForm Support

    Answered by BJoanna on March 03, 2016 at 11:13 AM

    Unfortunately it is not possible to access submissions that are deleted. Also it is not possible to recover deleted submissions. When trying to erase one submission we get a warning message saying it cannot be undone:

    I would suggest you to download your submissions, next time before you delete them. You can download submissions or data of your form into Excel, CSV and PDF format. For Excel, you can follow this guide:

    http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel 

    Feel free to contact us if you have any other questions.