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    How to find a missing submission?

    Asked by jncarson on March 03, 2016 at 10:20 AM

    Help!  I was fillling out my world alngaague observation feedback form today and lost all of my data. Please assist me in retrieving it.  I store the form in my library on Edmodo. My e-mail is jennifer.carson@vbschools.com and my cell is 757.343.3726

    Thanks, Jennifer Carson 

    feedback form thanks all and
  • Profile Image
    JotForm Support

    Answered by mert on March 03, 2016 at 11:12 AM

    Hi Jennifer,

    If you are pointing the submission of the form called "World Languages Observation Feedback Form", there are 183 of them and didn't encounter any issue while monitoring them. To monitor your submissions, you need to enter "Submissions".

    Please, follow the steps to do the same action:

     

    However, if this not the case you are mentioning, please do let us know.

    Thanks.

  • Profile Image

    Answered by jncarson on March 03, 2016 at 01:45 PM
    I did got to submissions and the one I had been working on was not there—only the one I started after all of my data seemed to be lost. This is not the first time that this has happened, but it is the worst instance. Please tell me that my information is floating somewhere so I can retrieve it!
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 03, 2016 at 03:12 PM

    I'm not sure if I'm understanding your issue.

    I can understand that you were filling the form and you suddenly lost your data, if this is the case, then I think that there was not a submissions this is why you can not find it.

    If the issue occurred when you was filling the form, these guides will help you to avoid losing your data: 

    http://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later.

    http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    If you were editing an existing submission, then provide us some details of the submission, so we will take a look to your current submissions and will try to find it.