- holAsked on March 03, 2016 at 10:36 AM
- JotForm Supportashwin_dAnswered on March 03, 2016 at 11:38 AM
Upon checking your account, I found that you have two active subscriptions:
#1. S-58K91231HP8346155 - Bronze yearly plan - Upgraded on Jan 02, 2016
#2. INT160303-9917-16638 - Silver yearly - Upgraded March 03, 2016
Do you want to retain silver yearly plan and cancel the bronze plan? Do let lets us know and we will do the needful. We will also process the prorated refund of your bronze yearly plan i.e. $79.00 - $38.00 (Two month of bronze subscription) = $41.00
We will wait for your response.
- holAnswered on March 03, 2016 at 12:45 PM
Yes Please cancel the Bronze
"Selling West Cork Property To People World-Wide"
- JotForm SupportWelvinAnswered on March 03, 2016 at 02:06 PM
I have requested the cancellation and prorated refund to our billing team. Our billing team will let you know here as soon as they made it.