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  • Profile Image

    Auto responder does not trigger

    Asked by glendonconcepts on March 03, 2016 at 01:29 PM

    On my sheet "Performance Improvment Plan" 

     

    The auto responder does not trigger if the form is saved for later then completed. Why is this?

    Page URL:
    https://www.jotform.com//?formID=60545586057967

    trigger saved then sheet autoresponder not sending
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 03, 2016 at 03:26 PM

    Hi,

    I can't reproduce your problem. I tried cloning your form and did all the steps you specified and i received email from the form.

    Could you provide email addresses with which you have this issue?

     

    Please let me know if i can be off more assistance to you.

    Best regards.