What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can Payment Tool Widget be previewed without complete integration

    Asked by JeffreySmith on March 03, 2016 at 01:52 PM

    I have a Payment Tool Widget on Form that is not completed yet with correct Merchant credentials. When testing the form, a message comes up that prevents me from submitting the form. Is this normal?

    payment tool payment form
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    JotForm Support

    Answered by Mike on March 03, 2016 at 03:28 PM

    Yes, this is a normal validation behavior.

    Note, that payment form should let you to submit an entry if the total is equal to 0.00 USD (payment is not required).

    If you need any further assistance, please let us know.

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    Answered by JeffreySmith on March 03, 2016 at 03:32 PM

    Thank You Mike