Bandwidth Limit Exceeded Warning

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    Asked on March 03, 2016 at 02:10 PM

    Unable to access the attached file?

    I'm assuming the max limit was exceeded because I cannot open the file. Can you help us out here?


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    Answered on March 03, 2016 at 03:31 PM

    We have reset a bandwidth limit for that file, so that you should be able to download it again. Please note that we have the following bandwidth restrictions:

    Small files - less than 10 MB = 100 views (downloads).
    Large files - More than 10 MB = 10 views (downloads).

    *BANDWIDTH LIMIT: Number of times a user can download files stored in the account. 

    Please feel free to contact us anytime if you need any further assistance.