What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Need to log in. can't get password reset

    Asked by Erik Hansen  on March 03, 2016 at 03:14 PM

    I've asked to reset password but it's not sending me the reset email.  Please help!


    Thanks

     

    Erik 850-377-2201

    Page URL:
    http://form.jotform.us/form/50216962294154

    reset password email reset email
  • Profile Image
    JotForm Support

    Answered by jonathan on March 03, 2016 at 04:23 PM

    Hi Erik,

    A password reset instruction email was already sent to the email  c####churchgolf@gmail.com . Check the email.

    Let us know if issue persist.

  • Profile Image

    Answered by Careese  on June 03, 2016 at 03:24 PM

    I'm having this same issue. Reset 7 times, still no email 
  • Profile Image
    JotForm Support

    Answered by david on June 03, 2016 at 04:33 PM

    @Careese I have moved your request to a thread of its own.  I will address your request in the following thread shortly:

    https://www.jotform.com/answers/853529