Thank page after paypal payment submission

  • leonardomitchell
    Asked on March 3, 2016 at 4:56 PM

    Hi All,

     

    I’ve integrated paypal payment into the form, I have not tested as I don’t want to pay real money for the sake of testing. I would like to know if the user will be taken to the default ‘thank you page’ that you configure on the jotform website and not paypal - i’m asking due to adwords tracking code I placed on that page.

     

    Cheers

  • David JotForm Support
    Replied on March 3, 2016 at 6:41 PM

    The user can manually click on the Return link to get back to the form Thank You Page/URL.

    Thank page after paypal payment submission Image 1 Screenshot 30

    We provide the return link with the PayPal forms. The problem is that the PayPal ignores the return link unless the Auto Return is enabled on your PayPal Account Settings. Unfortunately, there is nothing we can do about it.

    Thank page after paypal payment submission Image 2 Screenshot 41

    You are right, other PayPal buttons/integrations will be redirected to the Return URL specified on your PayPal Account Settings. So you might consider using some generic Thank You URL as the Return URL for other PayPal buttons/integrations. Also, if you specify the Return URLs on other integrations, they will be honored by PayPal.