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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why the payment integration is not being displayed on my form?

    Asked by kaufmaneb on March 03, 2016 at 05:33 PM

    I setup a subscription payment in the paypal app but it will not show the subscription options on the page even though it shows it in the form.  Not sure why this is happening.

    Page URL:
    https://form.jotform.com/60626064441955

    Screenshot
    recurring payments app setup shows in
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    JotForm Support

    Answered by Kevin_G on March 03, 2016 at 07:39 PM

    It is because you have one conditions that has an error, seems like you have deleted the field associated to that conditions then it is generating a conflict and as the conditions is never triggered your payment integration is not being displayed, please fix it and test your form again, the condition is shown below.