What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form unavailable

    Asked by Jennifergrainger on March 03, 2016 at 06:40 PM

    I had a perfectly working form and made a few last minute changes in text on the form and rearranged text on the Thank You page and "messed with" a {name} field because the name wasn't showing up on the test I did of the system. I got the "form unavailable message, so I went back and put the {name} back in but now I still get the form unavailable message. Aaaarrrrgghh. I was SO close to being finished with this.

    https://form.jotform.com/60607159494159

    Your help is greatly needed and appreciated.

    Thanks,

    Jennifer

    JotForm name message thanks
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 03, 2016 at 09:47 PM

    I checked your form and I didn't see an error called "form unavailable". Are you still encountering the issue? I cloned your form for further testing and noticed that the submission limit is set to 4 submissions.

    This means that once the submissions exceed the limit of 4, the form will show the error "Form is unavailable". You can modify the value of the submission to prevent the "Form unavailable" error from showing. Here's a guide that can help: How to Limit Submissions in a Form

    Do let us know if you need further assistance.

     

  • Profile Image

    Answered by Jennifergrainger on March 03, 2016 at 11:45 PM
    Thank you for your prompt response. I changed the Submission limit and
    no longer receive the form unavailable message.
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 04, 2016 at 12:54 AM

    You are most welcome. I am glad to know that the issue has now been resolved. If you have any other concerns, feel free to contact us again. Regards.