- bmasongemAsked on March 03, 2016 at 08:06 PM
I need to get a PDF from a form but I get the "Bandwidth Limit Exceeded
error. This has happened multiple times and it's a big problem. I need these images. How can I get them? Thank you
- JotForm SupportChriistianAnswered on March 04, 2016 at 12:14 AM
You received the Bandwidth Limit Exceeded error because the file you are trying to download has exceeded its limit. Small files that are less than 10 MB can be viewed/downloaded 100 times, while large files greater than 10 MB can be viewed/downloaded 10 times.
So far, the file you linked has exceeded the 100 download limit. But I have reset the limit counter to 0 so you should now be able to view/download the file. Please note that we can only do that once.
To prevent reaching the bandwidth limit quickly, I suggest you use third party file sharing/storage that we have integrations with, such as Dropbox or Google Drive. That way, you can view/download the files there without worrying about the bandwidth limit.
- bmasongemAnswered on March 04, 2016 at 12:45 PMOk thank you
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