i need to stop service with you our business closed.... hello? anyone there.

  • Profile Image
    Asked on February 23, 2012 at 09:07 AM
  • Profile Image
    Answered on February 23, 2012 at 09:34 AM

    Your JotForm subscription is paid using Credit Card which is handled by Plimus. To downgrade the account please login to JotForm then click on Account Settings from the bottom of the page. The Account Settings will show you a 'Cancel' button click on this button and you will be redirected to Plimus website.

    Your Plimus username is a long string of numbers from the original plimus email you received when you paid for JotForm.

    If you forgot the password you may visit the link below and enter the email address used upon sign up.

    Your account will stay Premium until the time you have paid for expires

    Thanks for using JotForm.