What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form disabled?

    Asked by vonmatter on March 03, 2016 at 11:10 PM

    Please,
    I would like to known how can I activate my form, for some reasons it has been disabled.
    Thanks

    Screenshot
    form is disabled disabled language autosuspended multilingual
  • Profile Image
    JotForm Support

    Answered by Jan on March 04, 2016 at 03:56 AM

    Your account was automatically suspended by our Phishing Detector tool. Our phishing detector tool are the one responsible for disabling or suspending the users/forms that are suspicious. It is possible that it was tag as suspicious was because of the language.

    I will now re-activate your account. However, to avoid further suspension, I would recommend you to re-create your forms in English language. After that, please use the Language tool to select a default language. You need to do this as soon as possible or else your account will be suspended again.

    Please refer to this guide: How-to-make-your-forms-multilingual

    Let us know if you have any questions. Thank you.