What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If the issue persist for you, can you also try first re-embedding the form on your website using instead its iframe embed code.
Follow this guide to get the iframe code: Getting-the-Form-iFrame-Code
Make sure to remove first the previous script embedded code on the website before adding the form using its iframe.
Let us know if issue persist.