- Yuval MadarAsked on March 04, 2016 at 10:00 AM
We wish to cancel out account. ASAP
- JotForm SupportKiranAnswered on March 04, 2016 at 12:03 PM
I see that the you have already cancelled the paid subscription on your account and the account is scheduled to downgrade to Free by the next billing date i.e., 2nd April 2016. You may also need to cancel the subscription on your PayPal account by following the steps below to avoid any further charges on this account.
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be charged again. But your account will hold Premium status until your next billing date.
Hope this information helps! Please let us know if we can be of any further help. Thank you!