What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Analytics is not displaying responses.

    Asked by islanddesign on March 04, 2016 at 11:41 AM

    I am having the same issue despite having 18 submissions since creating the form (id: 60262883256964) 

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    JotForm Support

    Answered by ashwin_d on March 04, 2016 at 11:49 AM

    Hello islanddesign,

    I did check your form's analytics report and I am able to replicate the issue you are having. It does not display count of responses.

    Please be noted that Form Analytics is still in beta and our backend team is working on it for improvements. I am reporting this issue to our backend team. We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered by islanddesign on March 05, 2016 at 09:38 AM

    Thank you


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    Chief Technology Officer

    Answered by eee on March 28, 2016 at 05:16 AM

    Hey @islanddesign,

    We have released new version of Form Analytics.

    All related problems are fixed now,

    Kindest Regards,

    - Ertugrul.