What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can my customers save a form before completing it...to return to it later?

    Asked by Danna on March 04, 2016 at 12:30 PM

    I have developed a 250 question form in Jotform. This is a fact finding form for business evaluation. I want them to be able to save the form and return to it later to complete.

    Page URL:
    http://www.epepsuccess.com/small-biz-check-up-questionnaire.html

    save a form completing Return a
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    JotForm Support

    Answered by BJoanna on March 04, 2016 at 02:49 PM

    Thank you for contacting us. Yes, it is possible to save form and continue later. You might consider using one of the following options:

    1. How to Enable Auto fill feature - save form entries to continue later 

    Auto fill method is based on browser local storage. It is saving the form data on users browser, so user can open the form later and he/she will see the past data. Note - user will need to use same browser and same device to access data.

    2. How to save form to continue later (Session method)

    The Session method is saving the data on our servers. With this method you will need to use two forms, one for session generation and second as primary. Then users will be able to access their sessions from any locations.

    Hope this will help. Let us know if you need further assistance.