What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unlimited Form Submissions

    Asked by Cinderella on March 04, 2016 at 01:18 PM

    My settings are set to receive unlimited form submissions. What's not working?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 04, 2016 at 03:56 PM

    Can you please provide us more details about your issue? I am not sure what is wrong with your form. 

    I have checked form limit settings of form you provided and I saw that you have set Unique Submissions to Loose Check.

    Loose Check controls the cookies and prevent user to submit form twice from same device and browser. Loose check only uses cookies to check uniqueness. User's can bypass this by clearing their browsers cookie or use different browsers. 

    More about unique submissions you can find inside of this guide: 


    Let us know if you need further assistance. 

  • Profile Image

    Answered by Cinderella on March 04, 2016 at 05:36 PM

    This is the constant complaint I get

    Just went to order and filling in information and clicking to go to next page this popped up:
    Sorry! Only one entry is allowed. Multiple submissions are disabled for this form.

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 04, 2016 at 11:24 PM

    Please follow my colleague's guide and set everything to "No Check". This should correct it.

    That error appears when you impose limits on your form either on Unique Submission or Unique Question.

    If you need further assistance, do let us know.

  • Profile Image

    Answered by Cinderella on March 05, 2016 at 12:15 PM

    Thank you. Is it possible to update all my forms at once like this or do I have to do all individually?

  • Profile Image
    JotForm Support

    Answered by EltonCris on March 05, 2016 at 01:49 PM

    You have to do it individually if they all have unique submissions limit. So basically, you just have to edit the form and check if there's a limit set. There's no way to update them all at once. Thanks!