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cstwpbAsked on March 4, 2016 at 4:13 PM
Here is the link to the form. Please, I have clients trying to send us artwork for us to produce for my sign company!!
https://form.jotform.com/31966120067149
Thank you,
Mike
Page URL: https://form.jotform.com/31966120067149 -
BorisReplied on March 4, 2016 at 6:28 PM
I have checked your form 31966120067149, and I see that it is accepting large files without any issues. It is set to allow files up to 900 MB, and I was able to start uploading a large file without getting an error.
What I have noticed in the provided screenshot, is that the error seems to be coming from a different upload field which was added underneath your original field. I have logged into your account and checked Form Revision History to confirm, and I can see that the form indeed had two file upload fields when you were having the issue:
This second / new upload field simply had its original allowed upload size set on it, which can be changed by following this guide:
http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit
If you need any further assistance, please let us know. We are here to help.