What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i cannot add a payment tool - please help

    Asked by PeterCharleston on March 04, 2016 at 04:33 PM

    Your automatic error box is saying I can only use one payment tool - so I delete them all and try to add paypal but it still says the same thing

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    JotForm Support

    Answered by EltonCris on March 04, 2016 at 09:13 PM

    I can't seem to reproduce this problem even when testing it with one of your form. Please ensure that there is no existing payment tool in your form including purchase order. Try to refresh the page if necessary.

    If the issue still persists, please let us the form this problem is occurring so we can further check.