Authorize.net: Error during transactin - merchant ID and pass invalid

  • shift6
    Asked on March 4, 2016 at 8:57 PM
    I am still having this same exact problem, is there something we need to do on our end?
  • Elton Support Team Lead
    Replied on March 4, 2016 at 9:03 PM

    I tested one of your basic payment form and its integration with authroize.net is working fine.

    Authorize Screenshot 20

    The error shown from the other thread indicates you are either posting the incorrect API Login ID or transaction key since they are now working, I presume that everything is working fine by now? If not, please check and review the suggestions provided on this page from Authorize.net. https://support.authorize.net/authkb/index?page=content&id=A415&pmv=print&impressions=false

  • shift6
    Replied on March 4, 2016 at 9:07 PM

    @eltonCris. Everything is not working fine

    Im getting error when submitting the form. Here is my post: http://www.jotform.com/answers/787685-Authorize-net-Error-on-Transaction#3

    Please review this thread I linked as Im not getting anymore responses from support over there.

  • Elton Support Team Lead
    Replied on March 4, 2016 at 10:28 PM

    Ok thanks for directing me to the main thread. We will check it further and get back to you with updates. Just to clarify, in which of the 3 forms this occurs? Is it happening to all your form or just specific form? So far, I can't reproduce this problem on my form so it might be form specific. Please let us know.

  • shift6
    Replied on March 4, 2016 at 10:30 PM

    All 3 of them.

  • Elton Support Team Lead
    Replied on March 4, 2016 at 10:32 PM

    Alright, thanks. We will submit this thread http://www.jotform.com/answers/787685-Authorize-net-Error-on-Transaction#3 to our developers so they can further investigate.