Fillable PDF: Create PDF stuck on working

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    olneymd
    Asked on March 04, 2016 at 09:55 PM

    Unable to generate PDF of my form.  In a constant "working" state for hours.  Same problem on Chrome or Safari

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    Chriistian
    Answered on March 05, 2016 at 02:41 AM

    We apologize for the inconvenience. I cloned your form and I tried to create a Fillable PDF. I was also able to recreate your issue as it was stuck on "working".

    The issue seems to be related to the form itself as I was able to create a Fillable PDF for the other forms. I have escalated your issue to our back-end team for further investigation. We will inform you on this thread once there are any updates.

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    info5912
    Answered on March 05, 2016 at 12:00 PM

    I have exactly the same problem as this user. The form does not contain any widgets. Here is a link:

    https://form.jotform.com/60626607875969

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    jonathan
    Answered on March 05, 2016 at 09:45 PM

    @ info5912

    We will resolve your issue on this thread http://www.jotform.com/answers/788230

     

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    jonathan
    Answered on March 06, 2016 at 06:47 PM

    Our developer assigned on the ticket had already fixed the problem.

    Please redo again the create PDF Form and it should now create your PDF form.

     

    Let us know if issue still persist