What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is the JotForm service down?

    Asked by sewport_uk on March 05, 2016 at 07:49 AM

    is the service down??????


    What is going on?

    The site does not work and the form from your website on my page is sideways.


    Have you been hacked or something?

    Then is the issue will be resoved?


    Thank you


    I will await a reply asap as your form / form on the website is used for lead generation and I am loosing business with these issues as you probably can assume.


    Thank you



    Page URL:

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    Answered by Boris on March 05, 2016 at 08:19 AM

    Our service is not down, and it should be running optimally. You can always check our status on the JotForm Status website:


    I have checked your website, and your form is loading correctly on my end. This was in Firefox:

    This was in Chrome:

    Could you please provide a screenshot of how it is appearing on your end, so that we can try figure out what might be causing it? As our forum software can't accept inline images sent through email, I would ask you to please open this thread directly in your browser and attach an image by following these instructions.

    Since the form is loading fine in my tests, could you also please try it on another browser, such as Chrome or Firefox, and see if the issue may be limited only to your primary browser?

    We will eagerly await your response. Thank you.