What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by lafhab2 on March 05, 2016 at 08:02 AM

    No-one can get on any of our forms, links are not working and resulting in 404 error.

    We tried getting links via 'view form' option on form list, also editing a form using 'publish' to get link.

    What on earth is happening?

    It was working fine for last few hours, suddenly '404 page not found' errors everywhere

    Jotform please fix asap, this is urgent.

    We are on EU platform but I don't think that's the issue

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    Answered by lafhab2 on March 05, 2016 at 08:09 AM

    All forms are working now, don't know how long they had been not working I only knew because someone sent me a message saying they could not get on any forms.  All seems ok now.

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    JotForm Support

    Answered by Mike_G on March 05, 2016 at 09:58 AM

    We would like to apologize for any inconvenience this had caused you. We appreciate you taking the time to confirm that it is now working on your end and we are glad to know that. Should you have any issues in the future, please do not hesitate to let us know anytime and we will be glad to help you.