What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't edit my forms.

    Asked by escVisualArt on February 23, 2012 at 11:12 AM

    When I press the save button it take for ever and it doesn't save the changes. What it is the problem?

    http://form.jotform.us/form/20534638482153

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    JotForm Support

    Answered by mdikici on February 23, 2012 at 11:17 AM

    You should be saving now. Thanks for your patience

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    Answered by escVisualArt on February 23, 2012 at 11:19 AM

    Thanks

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    Answered by johnboscocamp on February 23, 2012 at 01:28 PM

    I am having the same problem - all of a sudden, my changes do not save. Thanks for any assistance you can provide!

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    JotForm Support

    Answered by Mike_T on February 23, 2012 at 05:09 PM

    @johnboscocamp, In order to solve the problem, please try to delete the following field from your form:

    Please give it a try, and let us know if you need any further assistance.

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    Answered by mlcmont@mymts.net on February 23, 2012 at 10:42 PM

    I'm having the same problem with editing not showing up when I preview my form:

    http://form.jotform.com/form/20494448873?

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    Answered by allanftd on February 24, 2012 at 01:54 AM

    @mlcmont,

    Please try to open your form once again and let us know if you still have problems accessing it:

    Thank you for using JotForm!

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    Answered by johnboscocamp on February 24, 2012 at 11:15 AM

    Thanks for your quick reply! I don't see that field on my form. However, I deleted the field that does appear in the same position, and it appears to work now. Thanks!

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    Answered by uicca on June 21, 2012 at 07:56 AM

    I'm having same problem. This form won't save: http://www.jotformeu.com/?formID=21345121654344

    Please, help me!

    Thank You.

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    Answered by uicca on June 21, 2012 at 08:51 AM

    Sorry, on my post of June 21, 2012 the e-mail that I gave was wrong.

    When I trying to save the form http://www.jotformeu.com/?formID=21345121654344

    (http://www.jotformeu.com/uicca/congresso-nazionale-laici)

    it give the following message: "Form data cannot be decoded" and it won't save.

    Could You help me?

    Thank You!

     

    UICCA

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    JotForm Support

    Answered by Goldo on June 21, 2012 at 10:56 AM

    Hi Uicca,

    I have cleared your form caches. Can you please check if you are still having the issue? It might just have been a temporary glitch from our side.

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    Answered by uicca on June 21, 2012 at 12:10 PM
    Hi,
    Doesn’t work yet. I have attached the error.
    We are going to pay the subscription, but we want solve before the problem.
    Thank You!



    Da: JotForm Support Forum [mailto:jotform@jotform.com]
    Inviato: giovedì 21 giugno 2012 16:57
    A: iscrizioni-congressi@avventisti.it
    Oggetto: Re: I can't edit my forms.

    A new response has been received:
    JotForm
    Answered by Goldo
    Hi Uicca,
    I have cleared your form caches. Can you please check if you are still having the issue? It might just have been a temporary glitch from our side.
    View this thread on JotForm Support Forum Unsubscribe
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    JotForm Support

    Answered by NeilVicente on June 21, 2012 at 03:46 PM

    @uicca

    Attachments via email are not posted in this forum. You should probably open a new thread for your issue then post the screenshot there.

    We will be eager to solve this issue but it needs to be on a separate thread. Thank you.