Monthly refresh of submissions and form views

  • Profile Image
    chaitanya9191
    Asked on March 05, 2016 at 11:07 AM

    First of all THANK YOU for giving us such a cool stuff. Im loving using jot forms. It makes me collect all my data in one sheet.

    I have a concern.

     

    I have 180 submission per month. I am sure its been 1 month but my submission usage is not refreshed yet. it is 180 submission per month rite, so every month i have to get 180 submission. that means once i enter into new month my submissions has to show 0/180 again.

     

    I hope you got my query.

     

     

  • Profile Image
    Boris
    Answered on March 05, 2016 at 08:55 PM

    Your form and submission counters reset on the first day of each month, and I see that your submissions are currently at 46.

    You may have confused form views with submissions - due to abuse of our system and in order to keep JotForm working equally for all users, we have implemented a counter for how many times your form is loaded / displayed by end users. This is separate from form submissions, which are the number of times your form is actually filled out.

    Your current Form View count is 180, out of possible 1000 form views per month on a free plan.

    If you need any further assistance or clarifications, please let us know. We are here to help.