What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do I lose any of my data when I downgrade?

    Asked by brazilahead on March 05, 2016 at 06:19 PM

    We haven't been using all the submission that come with our current plan. Therefore, we would like to do a downgrade. Do we lose all the forms we have built? Thanks!

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    JotForm Support

    Answered by jonathan on March 06, 2016 at 06:22 AM

    No will not loose the data. Even if you downgraded to FREE plan, you can still access your data when logged in to your account.

    Let us know if you need further assistance.