Create PDF Form not completing

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    info5912
    Asked on March 05, 2016 at 09:45 PM

    I have exactly the same problem as this user. The form does not contain any widgets. Here is a link:

    https://form.jotform.com/60626607875969

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    jonathan
    Answered on March 05, 2016 at 09:51 PM

    I tried creating the PDF Form using your jotform http://www.jotformpro.com/form/60626607875969 but it was not successful as well.

    The Create PDF tool seems to be not working at this time. 

    I have already forwarded a bug ticket report to our higher team support so they can check on this. We will notify you here at once when fixed.

     

     

  • Profile Image
    jonathan
    Answered on March 06, 2016 at 06:42 PM

    Our developer assigned on this ticket had already fixed the problem.

    I test by creating a PDF Form version using your form http://www.jotformpro.com/form/60626607875969 and it was successful.

     

    Please check also on your side. Let us know if still not working for you.

    Thank you.

  • Profile Image
    cuno
    Answered on March 07, 2016 at 08:23 AM

    The problem doesn't seem to be fixed. I have the same problem as info5912.

    I tried to convert the following web-form to a fillable PDF, but although it's a very simple form, jotform is stuck and keeps displaying "In Arbeit" (german for "in progress") almost forever.
    https://form.jotformeu.com/60662844226356

    Other question:
    Will I be informed by email, before my free monthly submissions are used up, so I can upgrade in time? 

    Thank's for your help,
    Cuno

  • Profile Image
    david
    Answered on March 07, 2016 at 12:29 PM

    @cuno I have moved your question to a thread of its own.  I will address your request in the following thread shortly:

    http://www.jotform.com/answers/788996

  • Profile Image
    info5912
    Answered on March 07, 2016 at 06:37 PM

    Hey thanks - it worked this time!

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    jonathan
    Answered on March 07, 2016 at 09:42 PM

    Thank you for the confirmation. Feel free to contact us anytime should you require assistance on JotForm.