- teachtech_supportAsked on March 06, 2016 at 12:46 PM
I'm using a Mac. OS X 10.10.5
Firefox, Chrome and Safari
I've also tried the "Create PDF Form" under the "More" section in "MyForms".
This also gets a spinning "Working" message which never completes or disappears.
- JotForm SupportMike_GAnswered on March 06, 2016 at 02:15 PM
We would like to apologize for any inconvenience. I tried to download a Fillable PDF copy of one of my forms and I was able to reproduce the issue you're having.
I tried downloading it through the MyForms page and was stuck at "Working" also.
I also tried downloading through http://www.jotform.com/fillable-pdf-form-creator/ and I was able to log in my account and select a form to download its Fillable PDF copy but I was also stuck at loading.
I will forward this concern to our developers so they can take a look at it. However, I'm sorry if I cannot provide you any ETA to when this will be fixed but, please be assured that you will be notified via this thread for updates if there are any.