What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to reset my password of JotForm account?

    Asked by Augustus Clarke  on March 06, 2016 at 02:06 PM

    I was in my account about 20 minutes ago & logged out but unable to get back in, I requested a password reset but not getting the regular emailed link to reset but getting Complete Signup for Your Guest Account

    Signup now to create a new account and keep your forms on your guest account
    reset password how
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 06, 2016 at 05:29 PM

    Hello,

    You can reset your password by going to upper right corner of the screen and click Login and Forgot password:

    Than just put email address that you used to register with Jotform:

    Email with reset link will be sent to your email. From that link you will be able to reset your password.

    If you used Guest account though, please click on Sign up - next to Login button so you can create account for Jotform.

    Please let me know if you have additional questions.

    Best regards.