a full list of all whom has registered & given username & password on my Website using JotForm

  • Profile Image
    anchor
    Asked on March 06, 2016 at 03:24 PM

    Dear Sirs,

    I require a full list of all whom has registered & given username & password on my Website using JotForm. From the Submission data which I presently have I am not seeing all of whom registered & received login info. I have had over 3600 submissions since my account with you but only seeing 54 currently using reports or seeing in submissions. I deleted submissions in the past to create space but it seems my customer info is also gone. I am of the view that JotForm has these info in their Database somewhere because if someone needs to recover their login & or Password JotForm does provide the info to them.

     

    I require  the complete

     

     

    Regards

    Gussie Clarke

    Anchor Mix & Mastering

  • Profile Image
    Chriistian
    Answered on March 06, 2016 at 10:03 PM

    Unfortunately it is not possible to recover deleted submissions from your form. When you delete a submission, those submissions will be automatically deleted from our servers with no chance of recovery. If you want to delete submissions in the future but still want to have a copy, you can try integrating the form with third party file storage services such as Dropbox or Google Drive. 

    Here's a couple of articles that can help you set it up:

    Upload to Dropbox with JotForm

    How to Integrate a Form with Google Drive

    Do let us know if you need further assistance.