What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    a full list of all whom has registered & given username & password on my Website using JotForm

    Asked by anchor on March 06, 2016 at 03:24 PM

    Dear Sirs,

    I require a full list of all whom has registered & given username & password on my Website using JotForm. From the Submission data which I presently have I am not seeing all of whom registered & received login info. I have had over 3600 submissions since my account with you but only seeing 54 currently using reports or seeing in submissions. I deleted submissions in the past to create space but it seems my customer info is also gone. I am of the view that JotForm has these info in their Database somewhere because if someone needs to recover their login & or Password JotForm does provide the info to them.


    I require  the complete




    Gussie Clarke

    Anchor Mix & Mastering

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    JotForm Support

    Answered by Chriistian on March 06, 2016 at 10:03 PM

    Unfortunately it is not possible to recover deleted submissions from your form. When you delete a submission, those submissions will be automatically deleted from our servers with no chance of recovery. If you want to delete submissions in the future but still want to have a copy, you can try integrating the form with third party file storage services such as Dropbox or Google Drive. 

    Here's a couple of articles that can help you set it up:

    Upload to Dropbox with JotForm

    How to Integrate a Form with Google Drive

    Do let us know if you need further assistance.