- anchorAsked on March 06, 2016 at 03:24 PM
I require a full list of all whom has registered & given username & password on my Website using JotForm. From the Submission data which I presently have I am not seeing all of whom registered & received login info. I have had over 3600 submissions since my account with you but only seeing 54 currently using reports or seeing in submissions. I deleted submissions in the past to create space but it seems my customer info is also gone. I am of the view that JotForm has these info in their Database somewhere because if someone needs to recover their login & or Password JotForm does provide the info to them.
I require the complete
Anchor Mix & Mastering
- JotForm SupportChriistianAnswered on March 06, 2016 at 10:03 PM
Unfortunately it is not possible to recover deleted submissions from your form. When you delete a submission, those submissions will be automatically deleted from our servers with no chance of recovery. If you want to delete submissions in the future but still want to have a copy, you can try integrating the form with third party file storage services such as Dropbox or Google Drive.
Here's a couple of articles that can help you set it up:
Do let us know if you need further assistance.